Unsolved Case – Official FAQ

Frequently Asked Questions (FAQ)

Is there a single-player mode?

No, Unsolved Case is designed as a co-op experience and therefore it is not possible to play in single player mode. Playing with friends, family or colleagues allows for diverse problem-solving puzzles, and pushes our players to communicate well together and think outside the box.

We believe that the co-op experience is a trade-off worth making for an even more enjoyable, and challenging puzzle experience!

Do I need an active internet connection to play Unsolved Case?

Yes, an internet connection is required at all times to play Unsolved Case. This is because certain features and functionality of the game, such as online multiplayer and achievements require an internet connection to function properly.

Additionally, you may also require an internet connection for updates and downloadable content. We apologize for any inconvenience this may cause.

Can I play Unsolved Case on two different devices by myself?

Yes, technically you can play the video game “Unsolved Case” on two different devices by yourself. However, playing alone on two devices may not provide the same level of excitement and challenge as playing with a fellow detective.

At it’s core, Unsolved Case is a co-op experience where two detectives work together to find hidden clues, crack the codes, and communicate to solve the case. So yes, while it is possible to play Unsolved Case by yourself on two different devices, we definitely recommend finding a partner to play with for the best experience!

Is Unsolved Case cross-platform? What platforms is the game available on?

Yes, Unsolved Case is currently available on Steam, iOS, and Android and is fully cross-play enabled. To get started and download the game, simply visit the Steam store, App store or Google Play store, and search for “Unsolved Case”.

When is your next game coming out?

We are currently working on the next game in the series, “Unboxing the Mind of a Cryptic Killer”, which you can wishlist here, and we aim to release it by Spring 2023.

We are very excited to continue the story of Old Dog, Ally and the Cryptic Killer and can’t wait to bring you the next chapter, packed with more adventure, new challenges, and new puzzles to solve. We hope it’ll be worth the wait.

In the mean time, we will keep you updated on the progress of the game and any new information will be shared on our website and social media channels. So stay tuned!

Why is Unsolved Case free? What’s the catch?

There is no catch! Unsolved Case is free to play as we want to give players the opportunity to dip their toes into the Cryptic Killer series. Additionally, it serves as a prequel to our other games and gives players a taste of the kind of gameplay and puzzles they can expect from our other titles.

Additionally, there are no ads or in-app purchases (IAPs) in the game, it’s a complete game that you can enjoy without any interruptions or hidden costs.

It’s just our little way of thanking our players for their support, and offering a fantastic puzzle game to enjoy for free. And it will remain free forever, we want as many people as possible to play. We hope you’ll enjoy playing and we look forward to your feedback!

What’s the deal with the web games on Eleven Puzzles website?

We’re currently in the process of updating the content, adding new puzzles, and migrating all our web games to new platforms. This means that we are working to make them available on other platforms such as Steam, iOS, and Android.

In the near future, our web games will continue to be available to play via our website until the transition has been completed, but we’re no longer providing any updates or support!

Is Unsolved Case a complete game?

Yes, Unsolved Case is a complete game packed with twists and turns, puzzles, and a full story. However, as many of our eagle eyed players have noticed, it does end on a cliff hanger, which will be answered in the next game of the series, “Unboxing the Mind of a Cryptic Killer”.

Will Unsolved Case be included as a first chapter in a different game?

No, Unsolved Case is a standalone title and will not be included as a first chapter in a different game. However, it is part of a series of games that follow Ally and Old Dog as they investigate the chilling ‘Cryptic Killer case’. As such, each game in the series will be a standalone title, but players who are interested in the bigger picture can follow the character’ journey through the series by playing all the games.

Where are the translations?

At the moment, Unsolved Case is only available in English. We understand that our players come from all over the world and would love to play in their native language, and it’s our intention to translate the game into as many possible languages in the near future. However right now we are a very small team, and the process takes time.

Helena Stamatina
About Helena Stamatina 2706 Articles
My first game was Naughty Dog’s Crash Bandicoot (PlayStation) back in 1996. And since then gaming has been my main hobby. I turned my passion for gaming into a job by starting my first geek blog in 2009. When I’m not working on the site, I play mostly on my PlayStation. But I also love outdoor activities and especially skiing.

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